Storm Damage Restoration

Average Joes Training provides all the courses you need to fulfill the annual continuing education requirements mandated by the North Carolina Licensing Board for General Contractors. We’ve made it easy for you to take these required courses online, and then submit your Certificate of Completion directly to the NCLBGC for certification.

Average Joes Training courses are different because the information comes from real-world experience and are designed to help you and your business succeed in the highly-competitive landscape of General Contracting.

Course Title:

Navigating the Storm Damage Restoration Process

Course Length:

2 hours

Course Overview:

Interested in adding storm restoration work to your business profile?  Gain an understanding of the storm restoration process from start to finish, learn how to get your sales people bought in and understand the good, bad and ugly of working with insurance companies and operating a storm restoration company.


Joe Keller, your instructor for this class, built a 7-figure business with storm damage restoration as one of his primary sources of work. 

Though no one likes to see a tragedy, there’s one form of work a contractor can always rely on: storm damage restoration. After Superstorm Sandy in 2015, insurance companies and FEMA paid out just under $300 million in insurance claims to rebuild flood-damaged homes. And it doesn’t take a cataclysmic event to require storm damage restoration: even the typical hailstorm can cause roof damage, and it doesn’t take a flood to know that a leaky window can cause drywall damage and mold problems.

So, who’s fixing all this damage? Could your contracting business benefit from this kind of work, and is there enough of it to support you? The good news is that, done correctly, storm damage restoration can generate huge revenues for your business. The Federal Emergency Management Agency has paid out over $81 billion since 1992, and yes, contractors have benefited from a huge chunk of that. 

There is a lot of work in SDR and no real barrier to success. Storms keep happening, so restoration is always a necessity. If you do this type of work anyway, your company is already set up to handle the jobs. For example, if you normally specialize in roof replacement, your contracting business is already positioned to take on hail damage jobs. This class will show you how to leverage your business to take advantage of this ongoing revenue stream.

Course Outline

  1. Section 1: Introduction and Course Overview
  2. Section 2: Defining the storm restoration process
    1. Section Intro
    2. Lesson 1: What is “Insurance Roofing”?
    3. Lesson 2: How does it work?
    4. Lesson 3: Why do roofers do it?
    5. Section Summary
  3. Section 3: What systems do you need in place to be successful?
    1. Section Intro
    2. Lesson 1:  General business systems review
    3. Lesson 2: Processes specific to storm restoration
    4. Lesson 3: Sales People
    5. Section Summary
  4. Section 4: How do you engage, educate and develop sales people to drive your business?
    1. Section Intro
    2. Lesson 1: Defining the sales persons role in storm restoration
    3. Lesson 2: How to train and retain your sales people
    4. Lesson 3: Opportunities to upsell in insurance restoration
    5. Section Summary
  5. Section 5: The Good, Bad and the Ugly: Pros and Cons of being a “Storm Chaser”
    1. Section Intro
    2. Lesson 1: The Good – Defining the benefits to your business of adding on storm work
    3. Lesson 2: The Bad – Defining the problems, headaches and frustrations of storm work
    4. Lesson 3: The Ugly – The reality of a day in the life of a storm restoration company owner
    5. Section Summary
  6. Section 6: Course Review, Deliverables, Conclusion and Q&A

Learning Objectives

  1. Gain an understanding of each component of the storm restoration process
  2. Define and understand the internal business systems and processes you need in place to be successful in storm restoration
  3. Develop a sound strategy to keep sales people engaged and in the driver seat when it comes to storm restoration
  4. Understand the pros and cons of storm restoration work as compared to retail work and where money can be made and lost quickly

Appropriate Track(s)

General Business. Sales & Service

Intended Audience

Commercial Contractor, Residential Contractor, Metal Contractor, Owner/CEO/GM

Level of Presentation

Intermediate Content but would be suitable for beginner level student/business owner

Ready To Take The Next Step?


Average Joes Training provides all the courses you need to fulfill the annual continuing education requirements mandated by the North Carolina Licensing Board for General Contractors. Our classes were developed and taught by Joe Keller, a 20-year roofing contractor and founder of Triangle Building Company in North Carolina. Joe and his team have taken all of that knowledge and experience and used it to create continuing education courses that both educate and inspire.

All of our courses are state-approved, and Average Joes Training even provides the annual, state-mandated, 2-hour course as well, so you can get all your requirements done in one place.

If you have questions about your CE requirements, class schedules, or anything else, we’re here to help. Please fill out this form and we’ll get back to you within a day. Thanks for your interest in Average Joes Training!