Let’s start with this one: “Your remodel will be finished on September 22nd at 1:17pm.” Here’s another good one not to say: “Your addition will cost exactly $19,489.32” The problem is, this is exactly what your customer wants to hear, which makes it very tempting to say. Every contractor wants to please their customers and give them the reassurance that
True story: A friend and I went to a concert, but discovered the tickets were sold out. My buddy, the top salesman at his business, told me not to worry about it – he’d buy tickets from a scalper. I was pretty reticent: scalpers charge an arm and a leg over the ticket price, and you never know what kind
Let’s start with this simple fact: the longer your crew is working on a project, the fewer projects your crew can complete…and the less money you’ll make. Nothing frustrates a contractor more than knowing that sales is fully capable of bringing in more jobs but production isn’t efficient enough to complete the amount of work your sales team can close.
Though no one likes to see a tragedy, there’s one form of work a contractor can always rely on: storm damage restoration. After Superstorm Sandy in 2015, insurance companies and FEMA paid out just under $300 million in insurance claims to rebuild flood-damaged homes. And it doesn’t take a cataclysmic event to require storm damage restoration: even the typical hailstorm